Refund and Returns Policy

🚫 No Refunds on Memberships

All membership sales, including 24/7 Access Memberships and Group Class Memberships, are final and non-refundable once purchased.

  • Why? Our memberships provide immediate access to facilities, services, and resources, which cannot be reclaimed or undone once activated.
  • Please ensure you are fully committed before purchasing a membership.

🔄 Membership Transfers

While refunds are not available, memberships can be transferred to another person one time under the following conditions:

✅ One-Time Transfer: Memberships can only be transferred once during their active period.
✅ Written Request or Call/Text: You can request a membership transfer by:

  • Email: [email protected]
  • Phone/Text: 907-378-4033
    ✅ Approval Required: All transfers must be approved by Kinetic Training LLC Management before becoming effective.
    ✅ No Partial Transfers: The membership must be transferred in its entirety; partial transfers or time-sharing are not permitted.

📲 How to Request a Membership Transfer

  1. Contact Us Via:
  2. Provide the following details:
    • Your full name and membership details.
    • The full name and contact information of the person you wish to transfer the membership to.
  3. Await confirmation and approval from our team.

⚖️ Legal Note:

By purchasing a membership at Kinetic Training LLC, you acknowledge and agree to the terms stated in this Refund and Return Policy.

📧 Questions? Reach out to us at [email protected]
📞 Call or Text: 907-378-4033

Thank you for your understanding and for being a valued part of our community. We look forward to supporting your fitness journey! 💪✨